Service Packages
Flexible Packages. Honest Pricing.
AMAZ offers three service tiers designed to meet small businesses at different stages of technology maturity. All pricing is quote-based and customized to your specific environment and needs.
These are proposed service tiers — not finalized contractual commitments. Contact us for a custom quote.
Essentials
Start with a solid foundation
Request a Quote— pricing tailored to your business
Included
- IT and network health assessment
- Foundational preventive maintenance
- Baseline security review
- Standard business-hours support
- Basic infrastructure reporting
Optional Add-Ons
- Hardware procurement assistance
- On-site support visits
- ISP coordination
Important Notes
- • Third-party software licensing costs not included
- • Hardware and installation costs quoted separately
- • Response-time commitments vary by support option selected
Most Popular
Advantage
Proactive management and expanded security
Request a Quote— pricing tailored to your business
Included
- Everything in Essentials
- Expanded proactive monitoring
- Patch management options
- Managed security controls
- Backup monitoring options
- Scheduled technology reviews
- Priority support options
Optional Add-Ons
- Endpoint detection and response (EDR)
- Email security add-on
- Additional monitoring coverage
Important Notes
- • Third-party tool licensing costs quoted separately
- • Hardware and installation costs quoted separately
- • User, device, and site limits defined in agreement
Premium
Advanced security and business continuity
Request a Quote— pricing tailored to your business
Included
- Everything in Advantage
- Advanced security monitoring options
- Enhanced business continuity planning
- More frequent technology reviews
- AI automation assessment
- Defined optimization initiatives
- Enhanced support options
Optional Add-Ons
- AI automation implementation
- Advanced threat intelligence feeds
- Incident response retainer
Important Notes
- • Advanced integrations and tools quoted separately
- • Hardware and installation costs quoted separately
- • Onboarding fee may apply
Professional Training Pricing
Training courses are priced separately from managed IT services. Contact AMAZ to discuss individual course enrollment, group training packages, and scheduling options.
Request Training PricingWhat's Always Separate
To ensure complete transparency, these items are always quoted separately:
Third-party software licensing
Hardware purchases and installation
One-time onboarding fees
After-hours support (where applicable)
Travel costs for on-site work
Project-based implementation work